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Returns & Exchanges
Due to the nature of our products, we accept returns on unopened and unused items in their original cellophane packaging within 30 days of delivery.
1
Initiate Request
Log into your account and select the order you wish to return to receive a Return Authorization Number.
2
Prepare Package
Securely pack the unopened fragrance in its original box with all protective padding to prevent damage during transit.
3
Label and Ship
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
4
Inspection & Refund
Once received, our quality control team will inspect the seal. Approved returns will be refunded to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing